Darren Riding, Acting Director, MiWay, provided an overview of MiWay’s Vision 2029 and Beyond: Transforming Mississauga, highlighting strategic priorities and initiatives.
Darren Riding, Acting Director, MiWay and Suzanne Holder, Manager, MiWay Customer Experience clarified the statements regarding “mobility option people prefer every time” and “transit we need to be the city we want”.
Darren Riding, Acting Director, MiWay responded to questions from Committee Members regarding the following:
- does this initiative increase the non-fare revenues
- with the phasing out of the Triplinx app, will there be another tool to replace it
- what options are being considered to service areas currently not serviced
- what are the cost recovery impacts to move from fossil fuel to carbon neutral fuel
- what improvements are being considered to address headways
- what is the status of the third maintenance garage
- what plans are being considered for adjustments to rush hours, increased remote work, and the completion of the LRT
- how does technology and innovation play a role in enhancing sustainability of MiWay buses and ridership
- consider partnership opportunities with major employers
- opportunities to generate revenue with the redesign of transit stations when MiWay takes possession of low emissions fleet
- what improvements are being considered to address issues for persons with mobility devices and those who requiring accessible seating.
- suggestion that future buses have more flip up seats in accessible area to accommodate mobility devices
- are there plans to increase overnight bus service
- how will Key Performance Indicators (KPI’s) be measured